Wander By Frame | Prochazka

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Terms of Use

WEBSITE TERMS OF USE AND DIGITAL PRODUCT TERMS

Effective date: 15 April 2026

These Website Terms of Use and Digital Product Terms (“Terms”) apply to your use of this website and to any purchases, downloads, access to digital products, resources, guides, e-books, presets, educational materials, courses, templates, memberships, email content, or other products and services we make available through the website.

1. About Us

This website (“Site”) is operated by Katerina Prochazkova, trading as Wander By Frame (NZBN: 9429053580528) (“we”, “us”, “our”).

We are in trade in New Zealand.

Our Site is available at: www.katprochazka.com and may also be made available through related pages, checkout pages, subdomains, email links, third-party platforms, and other channels.

You can contact us at:

Email: support@katprochazka.com
Business address for notices: Opawa, Christchurch 8023

2. Acceptance of These Terms

By accessing or using our Site, placing an order, purchasing from us, downloading any content, or accessing any of our products or services, you agree to these Terms.

If you do not agree to these Terms, you must stop using the Site and must not purchase or access our products or services.

If you are under 18, you must have permission from a parent or legal guardian to use the Site or purchase from us.

3. Important Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other mandatory consumer protection laws that apply to you.

If you are a consumer, these Terms are intended to apply only to the extent permitted by applicable law.

4. Changes to These Terms

We may update these Terms from time to time by publishing a revised version on the Site.

The version displayed on the Site at the time you use the Site or place your order will apply to that use or purchase.

Any material changes will apply to future purchases or future use of the Site only, unless the law allows otherwise.

5. Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, store, and disclose personal information.

By using the Site or purchasing from us, you also agree to our Privacy Policy.

6. Use of the Site

We grant you a limited, non-exclusive, revocable, non-transferable licence to access and use the Site for your personal, lawful, and internal business use in accordance with these Terms.

You must not, and must not attempt to:

  • use the Site for any unlawful purpose;
  • interfere with or disrupt the Site, servers, or networks;
  • upload malicious code, viruses, or harmful material;
  • scrape, copy, reproduce, frame, mirror, data-mine, or harvest Site content without our prior written consent;
  • use our Site or content to build, train, or improve another product, service, database, or AI system without our prior written consent;
  • impersonate another person or misrepresent your affiliation;
  • use the Site in a way that infringes another person’s rights;
  • use the Site or our content in a way that competes unfairly with our business.

7. Site Content and Information

We provide educational, informational, and commercial content through the Site.

We try to ensure that descriptions, images, pricing, features, and availability are accurate. However, to the extent permitted by law, we may correct errors, inaccuracies, or omissions and update information on the Site at any time.

Unless we expressly say otherwise, content on the Site is provided for general information and education only. It is not legal, financial, tax, medical, therapeutic, or other regulated professional advice.

8. Orders, Pricing, and Payment

By placing an order, you are making an offer to purchase the selected product or service on these Terms.

A contract is formed when we accept your order and make the product or service available to you.

Prices are listed in NZD unless otherwise stated.

You agree to pay all amounts due at checkout, including any applicable VAT, GST, sales tax, levies, currency conversion charges, bank charges, or payment processor fees that are properly chargeable to you.

We may use third-party payment providers. We do not store full payment card details ourselves unless expressly stated.

We may decline or cancel an order where reasonably necessary, including in cases of pricing error, suspected fraud, suspected misuse, technical error, or product unavailability. If payment has already been taken and the order is cancelled before delivery, we will refund the amount paid.

9. Digital Products and Delivery

Our products and services may include digital downloads, guides, e-books, presets, templates, educational materials, courses, memberships, or other digital content.

Digital products are usually delivered by email, download link, account access, membership portal, or another electronic method.

Unless otherwise stated, delivery is made once we send the product, access details, or download link to the email address provided at checkout, or make access available through your account or portal.

You are responsible for providing accurate contact details and ensuring you can receive emails and downloads from us.

We do not guarantee uninterrupted access to any Site, portal, platform, or third-party service, but we will take reasonable steps to address issues within our control.

10. Account Access and Security

If any product or service includes account access, login details, or membership access, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.

You must not share your login access with any other person unless we expressly allow this in writing.

We may suspend or terminate access if we reasonably believe your account is being misused or shared in breach of these Terms.

11. Personal Licence for Digital Products

Unless otherwise stated in writing, when you purchase or access one of our digital products, we grant you a limited, non-exclusive, non-transferable, revocable licence to use that product for your own personal use and your own internal business use.

This licence does not allow you to:

  • resell, sublicense, share, gift, distribute, reproduce, or commercially exploit the product itself;
  • upload it to shared drives, public folders, marketplaces, course platforms, or membership libraries;
  • provide it to multiple users under a single purchase;
  • remove copyright, branding, ownership notices, or watermarks;
  • claim our material as your own.

You may use the knowledge, ideas, and techniques you learn in your own photography or business, but you may not copy, distribute, or commercialise the underlying materials themselves unless we expressly permit it in writing.

12. Intellectual Property

We own or licence all rights, title, and interest in the Site and in all content made available through it, including text, graphics, images, photographs, video, audio, branding, designs, downloads, educational materials, and digital products (“Our Content”).

All intellectual property rights in Our Content remain with us or our licensors.

Except as expressly allowed under these Terms, no right, title, or interest in Our Content is transferred to you.

13. User Content, Feedback, and Testimonials

If you submit a review, testimonial, comment, question, image, suggestion, or other content to us (“User Content”), you confirm that:

  • you own it or have the right to submit it;
  • it does not infringe any third-party rights;
  • it is not unlawful, misleading, defamatory, abusive, or harmful.

You retain ownership of your User Content.

However, by submitting User Content to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display, adapt, and share it for operating, improving, and promoting our business, products, and services.

If we want to use a testimonial with identifying details beyond what is reasonably expected, we may seek further consent.

We may remove User Content from the Site or our channels at our discretion.

14. Third-Party Platforms, Tools, and Links

Our Site and products may include links to or rely on third-party websites, platforms, apps, payment providers, course platforms, download services, social media platforms, analytics tools, and email providers.

We do not control and are not responsible for third-party sites or services, their availability, or their terms, policies, practices, or content.

Your use of third-party services is subject to their own terms and policies.

15. Educational Disclaimer and No Guaranteed Results

Our products and content are educational in nature. They are designed to support learning, confidence, and skill development, but results will vary from person to person.

We do not guarantee any particular creative, financial, professional, business, personal, or commercial outcome from using our Site, content, products, or services.

Any examples, testimonials, case studies, reviews, wins, or illustrative results are examples only and are not promises or guarantees of results.

16. Refunds, Cancellations, and Consumer Remedies

16.1 Non-excludable rights

Nothing in this section limits any rights you may have under applicable consumer law.

16.2 Change-of-mind policy

Because our digital products are typically delivered immediately and can be accessed, downloaded, copied, or used straight away, we do not generally offer change-of-mind refunds once delivery, access, or download has begun, unless required by applicable law.

16.3 Faulty, misdescribed, or non-compliant products

If a product or service is faulty, not as described, not supplied with reasonable care and skill where applicable, or otherwise breaches your non-excludable rights, please contact us at support@katprochazka.com. Where required by law, we will provide an appropriate remedy, which may include repair, replacement, re-supply, price reduction, or refund.

16.4 EU / UK digital content acknowledgement

If you are a consumer in the EU or UK and you purchase digital content for immediate access, download, or streaming during any applicable cancellation period, you expressly request and consent to immediate supply of that digital content and acknowledge that, to the extent permitted by applicable law, you may lose your right to cancel once supply has begun.

16.5 Access issues

If you experience a download issue, broken file, or access problem, contact us at support@katprochazka.com and include your order details so we can try to resolve the issue promptly.

17. Subscriptions and Recurring Payments

If we offer a subscription, membership, payment plan, or other recurring billing arrangement, the pricing, billing frequency, renewal terms, cancellation method, and any minimum commitment period will be described at checkout or on the relevant sales page.

By purchasing a recurring product or service, you authorise us and our payment provider to charge the applicable fees at the stated intervals until you cancel or the subscription ends.

You may cancel future recurring payments in the manner described at checkout, in your account, or by contacting us at support@katprochazka.com, subject to any clearly disclosed minimum term or notice period that applies and to any rights you may have under applicable law.

18. Promotions, Discounts, and Bonuses

We may offer bonuses, discounts, promotional pricing, coupon codes, or limited-time offers from time to time.

Unless expressly stated otherwise:

  • promotions cannot be combined;
  • discounts cannot be applied retrospectively to past purchases;
  • bonuses may change or end at any time for future purchases;
  • coupon codes may be subject to expiry dates, eligibility criteria, or product exclusions.

Nothing in this section limits any rights you may have under applicable law.

19. Website Availability

We do not guarantee that the Site, downloads, emails, portals, or related services will always be available, secure, or error-free.

To the extent permitted by law, we may suspend, withdraw, modify, or discontinue any part of the Site or our offerings at any time, including for maintenance, updates, security, legal reasons, or business reasons.

Where this affects a product you have already paid for, your rights will remain subject to applicable law and any product-specific terms.

20. Liability

To the maximum extent permitted by law:

  • the Site and Our Content are provided on an “as is” and “as available” basis;
  • we exclude all implied representations, warranties, and conditions except those that cannot legally be excluded;
  • we are not liable for any indirect, incidental, special, punitive, or consequential loss, including loss of profit, loss of revenue, loss of goodwill, loss of opportunity, loss of savings, or loss of data;
  • our total aggregate liability arising out of or in connection with any product, service, order, or these Terms will be limited to the amount you paid us for the specific product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where that cannot be excluded, or rights that cannot be excluded under consumer law.

21. Indemnity

To the maximum extent permitted by law, you agree to indemnify us against loss, damage, liability, cost, or expense arising from:

  • your unlawful use of the Site;
  • your breach of these Terms;
  • your infringement of any intellectual property, privacy, or other rights of another person;
  • content you submit that causes loss to us or a third party.

This clause does not apply to the extent the loss was caused by our own unlawful conduct or cannot lawfully be shifted to you.

22. Suspension and Termination

We may suspend or terminate your access to the Site or to any unpaid or future services if you breach these Terms, misuse our products, engage in fraud, share paid content unlawfully, or act in a way that creates legal, security, or reputational risk for us or others.

If we terminate your access because of your breach, your right to use our products and Site stops immediately.

Clauses that by their nature should continue after termination will continue, including intellectual property, licence restrictions, liability, indemnity, governing law, and dispute clauses.

23. Complaints and Disputes

If you have a problem, please contact us first at support@katprochazka.com so we can try to resolve it in good faith.

If a dispute arises, both parties agree to first try to resolve it through good-faith communication before starting formal proceedings, unless urgent relief is needed.

Nothing in this clause prevents a consumer from relying on rights or dispute processes available under applicable law.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of New Zealand, except to the extent that mandatory consumer protection laws in your country, state, or province of residence apply and cannot lawfully be excluded.

If you are a consumer, nothing in these Terms prevents you from relying on mandatory rights or bringing a claim in any forum available to you under applicable law.

If you are not a consumer, you submit to the exclusive jurisdiction of the courts of New Zealand.

25. International Use

We make no representation that the Site or our products are appropriate, lawful, or available for use in every jurisdiction.

If you access the Site or purchase from outside New Zealand, you do so on your own initiative and are responsible for complying with local laws that apply to you.

Nothing in these Terms limits rights that may apply to consumers under mandatory local law.

26. Severability

If any part of these Terms is held to be invalid, illegal, or unenforceable, that part will be read down to the minimum extent necessary or, if that is not possible, severed. The rest of the Terms will continue in full force.

27. No Waiver

Any failure or delay by us to exercise a right under these Terms does not mean that we waive that right.

28. Entire Agreement

To the extent permitted by law, these Terms, together with any policies or product-specific terms expressly referred to in them, form the entire agreement between you and us regarding your use of the Site and your purchase or use of our products and services.

29. Contact

For questions, support, complaints, or legal notices, contact:

Katerina Prochazkova
Trading as Wander By Frame
NZBN: 9429053580528
Email: support@katprochazka.com
Business address: Opawa, Christchurch 8023